Understanding the type of customers

OSD- Onsite deployments

We ship customers the OSD(virtual appliance) and it is implemented at the client site.
It is maintained by the infrastructure team of the customers.
We address to the support issues related to SD Elements.

SD Elements OnSite Deployment Requirements

SaaS- Software as a Service and understanding the infrastructure setup for it.
We maintain the instances for the SaS customers.
We host our servers through iWeb and our SysAdmin team addresses to any infrastructure requirements for these instances.

There are two types of deployments for SaaS customers.

  1. Standalone instances.
  2. Multi Tenant instances.
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